Publications

The European Commission provided technical support to the Croatian Ministry of Finance, Customs Administration [Croatian Customs] in (a) strengthening its information security policy and (b) exploring and preparing for artificial intelligence and business intelligence.

The European Commission supported the Greek Social Welfare Benefits Organisation, OPEKA, in reviewing its customer service delivery framework as well as its organisational structure.

The Commission provided technical support to Greece in the area of just transition. It facilitated the implementation of the Just Transition Mechanism and the wider transition to climate neutrality in Greece.

The project "Scaling up bundled payments and strengthening clinical governance in Hungary" aimed to obtain better patient outcomes and improve the efficiency of the healthcare system by expanding the use of bundled payments and improving clinical governance mechanisms.

The Commission helped to support Italy in the design and implementation of reforms that will increase the adequacy of disability assessment and social protection in Italy, allowing for greater social and economic inclusion of people with disabilities.

The Commission supports 23 EU Member States to strengthen their capacity for greening public finances and to raise awareness of the EU Green Budgeting Reference Framework.

The Commission assists Hungary in increasing the efficiency of its Public Employment Service (PES).

The European Commission supports the project aimed at ensuring all children in Spain involved in child abuse investigations benefit from a high-quality assessment in child-friendly settings, appropriate psychosocial support and child protective services.

The Commission was helping Cyprus to enhance the quality, affordability, accessibility and inclusiveness of early childhood education and care (ECEC) for children aged 0-6.

The Commission is supporting Bulgaria and Portugal with reforms to raise the quality of early childhood education and care for children from birth to start of compulsory school education years.

Portugal adopted a new Budget Framework Law (BFL) in 2015 that introduced important reforms to its public financial management system, notably the progressive implementation of program and medium-term budgeting. More recently, Portugal has strengthened its spending reviews framework.

The project provides technical support to the revenue administrations of Austria, Belgium and Portugal for strengthening tax compliance by implementation of tools and technics based on behavioural insights.

The Commission is supporting Austria in the strategy for a future legislation in a way that is easily manageable and enables digital administration. This would consider digitization aspects such as digital communication, potential later automation, data use, and the use of public IT infrastructure.

This project aimed at improving the capacity of the tax authorities of Bulgaria, Greece and Romania to identify strengths and areas for improvement in administration of taxes upon international best practices.

The European Commission supported the Greek Ministry of Social Cohesion and Family Affairs in developing a modern, evidence-based methodology for service providers for children with disabilities.

The commission helped the Czech Republic enhance digital services by supporting the Ministry of Interior (MOI) in preparing a national ICT strategy.

This project enhanced Sweden's crisis preparedness system by integrating strategic foresight, improving stakeholder coordination, and securing essential goods supply chains.

The Commission supports Spain's digital transformation of the Public Sector under the Digital Spain 2025 strategy.

The Commission supports the Hamburg administration in designing a system for the processing of non-structured interactions with citizens.