- Funding Programme
- Year
- 2021
Improve the Public Sector Data Exchange Methodology
The Commission aims to improve the information exchange among Public Sector Administrations (PPAAs) to increase internal and ecosystem-wide efficiencies. In particular, this project supports the Italian “National Institute for Insurance against Workplace Accidents” (INAIL) in modernising its processes and information systems by setting up a repository of methodologies, increase its ability to dynamically adjust to new changes and training its workforce.
Context
In the context of the digitalisation process of the Italian public sector, Public Sector Administrations (PPAAs) are required to make their institutional data available mutually for interoperability purposes by the Agency for Digital Italy plan (2020-2022). However, many PPAAs, including the National Institute for Insurance against Workplace Accidents (INAIL), face difficulties in coordination, interoperability and integration of developed services. These inefficiencies hinder the adoption of public digital services by citizens and business and an improvement in this direction falls in line with the European strategies “A Europe fit for the digital age” and “Shaping Europe’s Digital future”.
Support delivered
The project delivers guidelines that regulate the roles and responsibilities of INAIL in relation to digital services and data exchange with other organisations and a strategic plan for the management of data exchange agreements in the form of a solution implementation roadmap in terms of legal, operational, organisational and technical aspects.
Results achieved
The project achieved notable results in the optimisation of the data exchange process. It successfully optimized internal processes by enhancing digitization and standardization, improving workflow efficiency, formalizing data exchange guidelines, standardizing agreement management, identifying optimal future scenarios, and reducing employee workload while increasing organizational control over agreements through standard templates.
Useful links
National Institute for Insurance against Workplace Accidents